Strategic Relationships
Executive stakeholder management, business reviews, account strategy, retention, expansion, renewals and complex escalations.
ALYSIA SHANAHAN-BELISLE
I build relationships that move businesses forward.
Enterprise Client Success • Strategic Accounts • Customer Experience • Operations Leadership
I turn complex client needs into coordinated solutions, stronger relationships, and measurable business results. My career has been built around understanding what matters, bringing the right people together, and making it easier for customers and teams to succeed.
$6.7MAnnual enterprise portfolio
100+Clients in broader portfolio
15+Years of client-facing leadership
~$1MOverdue receivables recovered
HOW I LEAD
Be the funnel to the experts.
I believe strong leadership is less about being the loudest person in the room and more about connecting the right people to the right problem. I build trust, clarify ownership, remove obstacles, and help talented people do their best work.
“Great people don’t need someone else taking the spotlight. They need someone willing to help them shine.”
WHAT I BRING
Client leadership with operational depth.
Cross-Functional Delivery
Aligning Operations, Finance, Legal, Technology, Sales, Recruiting, Project Management and global teams around customer outcomes.
Business & Process Improvement
Turning fragmented work into repeatable systems, clearer reporting, stronger operating rhythms and more efficient workflows.
People Leadership
Hiring, coaching and aligning teams while creating the clarity and support people need to deliver for customers.
CAREER STORY
Different industries. One consistent thread.
Across financial services, healthcare, B2B marketing, environmental services, enterprise risk management and travel, my work has consistently centered on understanding client needs, solving problems, and building relationships that last.
Pinkerton
Associate Director, New England
Enterprise portfolio ownership • executive relationships • financial performance • retention & growth • 14-person leadership scopeSafety-Kleen
Corporate Account Support Lead
National accounts • service delivery • escalations • Salesforce • reporting automationW.B. Mason
Marketing, Merchandising & Vendor-Facing Roles
B2B programs • vendor relationships • reporting • cross-functional executionBlue Cross Blue Shield of Massachusetts
Senior Member Services Specialist
Regulated healthcare • employer/member relationships • complex issue resolution
BEYOND THE RÉSUMÉ
Professional does not have to mean impersonal.
I’m curious, relationship-driven, solutions-oriented, and happiest when I’m helping people make progress. I bring energy and humanity to the work, whether I’m navigating a complex client issue, building a better process, or helping a team turn a complicated challenge into a clear next step.
GOOD PEOPLE KNOW GOOD PEOPLE
Know someone I should meet?
I’m exploring opportunities across Customer Success, Client Success, Strategic Accounts, Partnerships, Customer Experience and Operations leadership. If someone in your network comes to mind, I’d love an introduction.